Shipping Policy

Effective Date: [26/09/2025]

At LUSSO VITA, each order is prepared with the same attention to detail as the piece itself. From careful packaging to thoughtful handling, we aim to deliver your item in pristine condition, with elegance at every step.

Delivery Areas

We currently offer delivery to the following regions:

  • United Arab Emirates – Full coverage
  • GCC Countries – [Insert details or limitations]

Delivery Times

Estimated delivery times:

  • UAE Orders: [Insert timeframe, e.g., 3–5 business days]
  • GCC: [Insert timeframe, e.g., 5–10 business days or case-by-case]
  • Custom or made-to-order items: May require additional processing. Estimated timelines will be shared upon confirmation.

You will receive an email or WhatsApp update once your order has shipped.

Shipping Fees

Shipping costs are calculated based on your location, item size, and delivery method.

  • UAE: [Insert fee or note if free shipping is available above a certain amount]
  • GCC: [Insert estimated or tiered rate]

Final shipping cost will appear at checkout or will be shared manually during order confirmation.

Packaging & Handling

All orders are packaged using LUSSO VITA’s signature materials to ensure both safety and presentation.

  • Fragile items receive additional padding and custom-fit protection
  • Large items may require specialized handling or white-glove delivery (additional fees may apply).

Tracking & Updates

Once your order is dispatched, you will receive a shipping confirmation and tracking number via:

  • Email: lussovita@gmail
  • WhatsApp: +971 545 659927

Please contact us directly for any urgent tracking or delivery inquiries.

Shipping Damage or Issues

If your order arrives damaged, incomplete, or incorrect, please notify us within [Insert timeframe, e.g., 24–48 hours] of delivery.

To file a claim:

  1. Take clear photos of the packaging and item
  2. Contact us via email or WhatsApp
  3. Include your order number and issue description

We’ll resolve the matter promptly with a replacement or refund, depending on the case.

Delays or Unforeseen Issues

While we aim for timely delivery, delays may occur due to weather, customs, or logistics beyond our control. We will always keep you informed and work to resolve any issues.

Questions?
We’re here to help. Contact us at any time for delivery support or service-specific shipping information.