Terms and Conditions
Welcome to LussoVita. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making any purchase or using our services. If you disagree with any part of these terms, you may not access the website or use any services provided by LussoVita.
1. General Information
LussoVita is committed to offering timeless, sophisticated fashion pieces that blend comfort, elegance, and quality. Our products are designed to be seasonless wardrobe essentials, providing comfort and style in equal measure.
2. Eligibility
By using this site, you confirm that you are at least 18 years old or have the legal consent of a parent or guardian to enter into binding agreements. You must also ensure that any personal information provided is accurate and current.
3. Intellectual Property
All content on the LussoVita website, including text, graphics, logos, images, and product designs, is the exclusive property of LussoVita and protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from the site without our express written consent.
4. Use of Website
You agree to use our website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use of the site. Prohibited activities include, but are not limited to:
Engaging in any fraudulent activity.
Disrupting the site or server operations.
Uploading any viruses or harmful code.
5. Product Availability and Descriptions
We strive to ensure that all products listed on our website are accurately described and available for purchase. However, we cannot guarantee that every item will always be in stock or that product descriptions are free of typographical errors. If an item becomes unavailable after an order is placed, we will notify you and provide alternative options or a full refund.
6. Pricing and Payment
All prices listed on our website are in AED (United Arab Emirates Dirhams) and inclusive of applicable taxes. We reserve the right to modify prices at any time without prior notice. The final amount payable will be displayed at checkout, including any shipping charges, if applicable. Payment can be made via accepted payment methods listed at checkout.
7. Shipping Policy
At LussoVita, each order is prepared with the same attention to detail as the piece itself. From careful packaging to thoughtful handling, we aim to deliver your item in pristine condition, with elegance at every step.
Delivery Areas:
We currently offer delivery to the following regions:
United Arab Emirates – Full coverage
Delivery Times:
Estimated delivery times:
UAE Orders: 1 – 3 business days
Custom or made-to-order items: May require additional processing. Estimated timelines will be shared upon confirmation.
You will receive an email or WhatsApp update once your order has shipped.
8. Return & Refund Policy
At LussoVita, every piece is selected with care and crafted to reflect elegance and distinction. Due to the artisanal nature and exclusivity of our collections, we handle returns and refunds with thoughtful consideration.
Eligibility for Returns:
We accept returns under the following conditions:
The item is damaged or defective upon delivery.
You contact us within 3 days of receiving the item.
The item is unused, in its original packaging, and in resalable condition.
You provide proof of purchase (order number, receipt, or confirmation).
Non-Returnable Items:
The following items are not eligible for return:
Custom-made or made-to-order products.
Items showing signs of use, wear, or modification.
Gift cards.
Final sale or discounted items.
Exchange Policy:
We do not offer refunds for any of our products. However, if you receive a damaged or incorrect item, we will gladly facilitate an exchange at no additional shipping cost. Please ensure that exchange requests are made within 24 hours of receiving the product. Requests made after this period will not be eligible for an exchange.
9. Registration
Certain Services and related features, such as but not limited to, newsletters, that may be made available on the Website may require registration or subscription to enable your use of them. Should you choose to register or subscribe for any such Services or related features, you agree to provide complete, accurate, and current information about yourself, and to promptly update such information if there are any changes. We may change our registration or subscription requirements from time to time. As a user of the Website, you are solely responsible for keeping passwords and other account identifiers safe and secure. As a user of the Website, you are entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us immediately of any unauthorized use of your password or account. LussoVita shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this paragraph. You may be liable for our losses or others due to such unauthorized use.
10. Your Content
You are responsible for your use of the Website, for any information, text, graphics, photos, or other materials which you upload or post to the Website (collectively “Your Content”), and for any consequences thereof. Most content you submit, post, or display through the Website is public by default and will be able to be viewed by other users and through third-party services and websites. You should only provide content that you are comfortable sharing with others under these Terms and Conditions.
11. Limitation of Liability
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL LUSSOVITA OR ANY OF ITS AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE WEBSITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF LUSSOVITA HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.
12. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.
13. Changes to Terms & Conditions
We reserve the right to modify these Terms & Conditions at any time without notice to you. Any modifications of these Terms & Conditions will be effective once published on our Website. Your continued use of the Website (or any of our other websites) following such change shall signify your agreement to be bound by the modified Terms & Conditions. Please read the Terms & Conditions and check back often.
14. Contact Us
If you have any questions or concerns regarding these Terms & Conditions, please contact us at:
Email: info@lussovita.com
Phone/WhatsApp: +971 56 205 9035
Physical Address: Deira Waterfront - Deira Enrichment Project - Al Yazia 3 - Shop 15, Dubai, UAE